Terms & Conditions
1. Orders received before 11am (GMT) will be despatched the same day but we will also attempt to despatch the same day any orders received before 2pm (GMT). Our working days are Monday to Friday ,excluding bank holidays. Please see Delivery Information for more details
2. UK Orders under £50 are charged at £5.99 delivery, Orders over£50 are FREE delivery
3. Should you have a very small order then please email or call us to see if we are able to reduce the delivery charge
4. UK orders up to £99 will be sent by First Class Recorded delivery or by next day courier depending on content. Orders over £99 are always sent by next day courier
5. Overseas orders (if accepted) are sent by First Class International post or by courier and are charged according to order weight
6. Full payment must be received before goods are sent
7. All prices quoted are inclusive apart from delivery where applicable
8. For orders going outside of the UK you may be required to pay additional taxes according to your countries import / tax laws . You (The customer,) NOT Nails International are responsible for these charges should they be levied
9. Cleanser and Remover cannot be sent out of the UK because of its content . Orders placed on a Friday containing any liquids will not be dispatched until the following Monday
10. No Minimum orders
11. Goods are not returnable unless faulty
In the unlikely event of your goods being faulty we will offer to replace these goods at no extra charge or we will offer a full refund. The faulty goods MUST be returned to us .
Postage will NOT be refunded on goods that are returned to us and subsequently found not to be faulty. We also reserve the right to charge an additional 10% handling fee to cover card charges in this event
Faulty / damaged / missing goods must be reported to us within 3 days of receiving order. No claim will be entertained outside of this period
12. Cancellations. – We accept cancellations up to the point of dispatch but will deduct 10% from refund amount to cover card charges. Cancellations must be made by e mail and from the same email address that was given on the order
13 Lamp Guarantees- All lamps are guaranteed for 1 year from purchase date . Bulbs , both UV and LED are excluded from this . Should your lamp develop a fault during the guarantee period you will be required to return to us ( at your cost ) for inspection . If it is confirmed the lamp is faulty we will either repair or replace at no cost to you . Should we be unable for whatever reason to repair or replace we will refund you via the original payment card at a pro rata basis depending on the age of the lamp ie if the lamp is six months old we will refund 50% of the purchase price. If replacement/repaired lamp is sent then the guarantee remains from the date of original purchase
14 Goods sold are to be used by qualified Nail Technicians only or any qualified staff members (if applicable) and under NO circumstances can be resold
15. By registering on our site you accept that we will sign you up to our newsletter to inform you of items of interest. You will have the option to opt out of this at any time
16. All content of this site is the property of Nails International and no part either written or pictorial can be used or reproduced without our written permission
17. Privacy Policy. We are committed to protecting your privacy. We will only use the information that we collect about you in accordance with the data Protection Act 1998
